Please refer to this chart [PDF] for all packaging information (cup measurements, case pack dimensions, weight, etc.)
General Shipping Info
- FOB (U.S. Ground Shipments): Usually ship FOB Buffalo, NY but can also be shipped from Toronto, ON.
- FOB (U.S. Expedited Shipments): We will determine the best method and can ship either FOB Buffalo, NY or FOB Toronto, ON.
- FOB (CDN Ground/Expedited Shipments): FOB Toronto, ON.
- Preferred Carriers: UPS Ground, UPS Freight. Orders can also ship common carrier based on the best available rates.
- Third Party Shipping: US shipments using a third party UPS account will ship FOB Toronto, ON. Orders shipping on a third party UPS account will incur a charge of $3.13(G) per box. Please contact customer service for specific details regarding your shipment.
- Split Shipments: $9.38(G) per additional address.
- Freight Quotes: These are for estimating purposes only and may be subject to change at the actual time of shipping.
- Special Labeling: $0.63(G) per label
- Address Errors: Shipping charges that are the result of an error in the shipping address provided with the order will be billed directly to the distributor.
- Delivery Refusal: Any shipments that are refused upon delivery will be returned to Toronto
** Please note that the factory will not be responsible for lost, damaged or delayed product once an order has left our facility.